Privacy Policy
Wynston is a product of LBP.DEV, LLC. This policy explains what we collect, why, who else sees it, and what you can make us do about it. It is written to be read rather than survived.
What we collect
Your account. The name and email address you sign up with, and the workspace you belong to. If you pay us, our payment processor holds your card details — we never see or store a card number.
What you put into Wynston. Your chats, the knowledge you upload or connect, your notes, boards, contacts, media, and the conversations your customers have with your assistants across whichever channels you connect. This is your content. It belongs to your workspace and we treat it as yours: we do not sell it, and we do not hand it to anyone except as described below.
How the product is used. We record page views and a small, fixed set of events — that a landing page was seen, that a signup started or finished, that a call to action or a demo request was clicked. These live in our own database rather than an advertising network's, the list of event names is closed, and the few details attached to them are truncated rather than trusted.
The ordinary technical exhaust. IP address, browser and timestamps, in server logs and error reports.
The Mac app
Wynston for Mac talks to your workspace and to nothing else. It carries no analytics, no telemetry and no crash reporting of its own: we learn nothing about you from the fact that you installed it.
Your sign-in token is kept in the macOS Keychain, never in a file in your home folder. The app stores one preference locally — whether you let it run commands on your Mac — and nothing else.
About commands on your Mac. Wynston can ask to run a command, read or write a file, or list a folder on the machine you installed it on. Nothing runs until you approve that specific request in the conversation, and you can switch the capability off entirely in Settings. You should know what approving means: what the command prints is sent back to your workspace as the result of that request and becomes part of the conversation. That is how the assistant reads the answer. Approve accordingly — a command that prints the contents of a private file sends the contents of that private file.
Who else sees it
We use a small number of companies to run the service, and they see only what they need to do their job:
- Stripe, to take payments. Your card details go to them directly and never through us.
- Linode, to store the files you upload.
- Sentry, to tell us when something breaks. Error reports can carry the technical details of what you were doing at the time.
Otherwise: we do not sell your data, we do not rent it, and we do not share it for anyone else's advertising. We will hand data over if a valid legal order compels us, and we will tell you when we are allowed to.
Keeping it, and getting rid of it
We keep your content for as long as your workspace exists. Delete something and we delete it; close your workspace and we remove its content from our live systems, with backups ageing out afterwards on their own schedule.
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to us and we will do it — no form, no lawyer, no charge.
Security
Traffic to Wynston is encrypted in transit, and access to production data is limited to the people who need it to run the service. Nobody can promise perfect security and we will not. What we can promise is that if data of yours is exposed, we will tell you promptly and plainly rather than quietly.
Changes
If we change this policy in a way that matters, we will say so rather than editing the page and hoping. The date above is when it last changed.
Asking us something
Email hello@wynston.ai and a person will answer. Wynston is a product of LBP.DEV, LLC.